Shona Saunders with her two sons 0

She teaches her boys kindness and compassion

“I was an overweight kid, and I was picked on a lot. I wasn’t a very happy child. So somewhere growing up I made a conscious decision to be happy and to speak up when I see anyone else experience pain...

Statues showing high school students during segregation 0

His great aunt fought segregation in the South

“I lived in California most all of my life, but my family’s roots are in the South. Back in the 1950s, my great aunt and other black students were traveling over 20 miles to school every day when there was another...

Nancy Worley types on her computer keyboard 0

Patience, compassion, professionalism are key

“Answering 911 calls can be very horrifying and breathtaking and everything else. You’re talking on the radio. You’re talking on the phone. You’re dealing with officers, paramedics, firefighters, and citizens who are very upset. “What helps me is PCP: patience, compassion...

Nancy Worley portrait photo 0

Domestic abuse call sticks with 911 dispatcher

“I’ve handled so many 911 calls through the years, they tend to blur together. But I guess there’s one that really stands out from when I first started working here. “A child called. I think she was 6 years old. She...